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Frequently Asked Questions
Do doctors in China speak English, Russian or Arabic?
Many partner hospitals have international departments with English-speaking staff. For Russian and Arabic, a certified YiHaoBan interpreter accompanies you to every appointment, so nothing is lost in translation.
How much does treatment or a checkup cost?
You receive a written cost estimate before you travel. Prices depend on the hospital, department and program you choose — we show you the options and you decide.
Can you help with visas and travel arrangements?
Yes. We provide hospital invitation letters, advise on visa type, and help plan flights, hotels and local transport in Shanghai and Nanjing.
Is my medical information safe?
Yes. Your records are shared only with the hospitals and doctors you approve, interpreters sign confidentiality agreements, and we can sign an NDA with you on request.